Support

Knowledgeable and reliable support is an essential part of customer satisfaction and the smooth operation of mission critical business solutions. Our support desk is always accessible both locally in the Netherlands and in the Caribbean ensuring a fast solution for any issues you may be experiencing.

Comprehensive helpdesk support and remote support are two examples of the various levels of support available. Also, regular or one-off support outside regular office hours can be arranged on request. We believe in long term partnerships with our clients, reliable and quick support in case of emergencies forms an essential part of that. We pride oursleves on the fact that we are well known for our flexible, fast and effective support.

For more information on support contracts please contact your account manager. If you are in need of assistance please send an e-mail to support@hostaccess.nl for Dutch support desk and to  support@hostaccess.an for our Caribbean support desk. We are available during local business hours, outside contact your Host Access Solutions account manager by mobile phone.